Theatre Operations Supervisor – Zenith Theatre

$79,236.63 – $85,420.23 per year

About you

You’re looking for a role with purpose, one where you can make a meaningful difference.  You have so much to offer.  And we can see that.  As much as you bring to the table, we provide you with the support you need to accelerate your career growth.

We are constantly evolving… and that change brings with it new directions, skillsets and thinking for you to embrace.   Through collaboration and projects across the organisation, you will have incredible opportunities come your way.  How far you take them, well, that’s in your hands.

No two days are the same at Willoughby City Council.  In our Community, Culture & Leisure team, you’ll need a broad set of skills and an eagerness to learn.  As a customer-facing team member, you’ll respect the diversity of our community and be committed to leaving things better than you found them.

Collaboration is how we do things.  We work together and always share our achievements.  The work we do is important.  And as a member of our team, you’ll wear that with pride.

About the role

The Theatre Operations Supervisor is responsible for supporting the overall management of the Zenith Theatre and Convention Centre and Joe Ciantar rehearsal studio. The role is responsible for operations, maintenance and customer service ensuring the smooth day to day running of the venues. This role is the primary point of contact for patrons during events and is responsible for the delivery of quality customer service across all interactions with the venue.

You will be responsible for leading the Front of House and Technical Teams running the theatre’s events with a hands-on approach. You will help to foster a positive environment to mentor and motivate the team while supporting the Operations Manager overseeing the daily operations and maintenance of the Zenith Theatre and Convention Centre. 

Requirements

• Tertiary qualifications in Production/Event Management or related experience
• Strong ability to provide high customer service standards, whilst displaying a professional and energetic image
• An understanding of event booking systems, ticketing systems and spreadsheets
• Experience in an arts/entertainment environment with a sound understanding of the entertainment industry, its terminology, traditions & protocols
• Experience in venue and/or event management
• Knowledge of lighting and sound in a live performance, conference and/or theatrical environment
• Experience working on bump ins and bump outs, rehearsals and performances in venues
• Hold a current Apply First Aid Certificate
• Successful applicant will need to obtain Accredited Responsible Services of Alcohol – Level A & L

How to apply 

Apply now to join us at Willoughby City Council where you can add value and be valued for the meaningful work you do.

When you work at Willoughby Council, you will work with a diverse group of like-minded people who have people and the community at the forefront in everything we do. Check out our employee benefits on our careers page to see:

• Where you can look after yourself and your loved ones
• Where you can enhance your wellbeing
• Where you can grow, develop and be part of a team

https://www.willoughby.nsw.gov.au/Council/Working-with-us/Careers

Enquiries: John Thomson – Operations Manager – Performing Arts – 02 9777 7555.

Applications must address all of the key responsibilities outlined in the Position Description.

Please note being fully vaccinated for Covid-19 is a requirement prior to commencement of employment with Willoughby City Council, except where a medical contraindication certificate is provided.

Successful candidates may be required to undertake pre-employment screening including police and qualification checks.

Applications close: Sunday, 29 September 2024 at 11:30pm

Please note recruitment activity may commence before the closing date.