Hills restore SVL call-centre

  Today Hills SVL dealers received a most welcome email, after a solid slew of gripes about the decentralised call centre approach they adopted when harmonizing SVL with other formerly separate Hills divisions. Typical of the complaints here at CXMAGBLOG was this: “I called Hills today and asked for Sales. They had NO IDEA what…

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Avoid CBA Bank

We write on matters Business each month in CX Magazine. This month (August) we make a case to avoid the Commonwealth Bank of Australia – CBA. (Read story HERE). Harsh but recent history points to unscrupulous behavior. Keen to get your comments, at our Blog.

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Avoid Commonwealth Bank of Australia

You have choices, and anyone considering a bank would be well advised to avoid the Commonwealth Bank of Australia, or CBA as it is better known. This is harsh advice, but I will make the case now. For example presently CBA are under pressure to pay well over a hundred million dollars (stop and consider…

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Rockdale Town Hall Reinvigorated With JBL And Soundcraft

Sydney’s Rockdale Town Hall has recently undertaken a major refurbishment, designed to reinvigorate the City’s regional arts and cultural hub. The works provided fresh life to the historic complex and provided the City with a state of the art venue that can accommodate a varied array of events from musical concerts and variety shows to…

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DPA d:facto™ Vocal Microphone makes it to the finals of The Voice

The highly successful third season of The Voice has found a significant improvement in the vocal delivery for the live broadcast. Senior Audio Director of The Voice, John Simpson speaks about his experience with the d:facto: Where did you first hear about DPA D:Facto? “JPJ’s Brad Adamson told me he had some on demo and…

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Rane says Is Don, is Good

Don McConnell’s Audio Brands Australia is very pleased to announce its appointment as the distributor for Rane. Rane is a quiet achiever, prominent in the audio contractor market and has had just two other distributors over the past thirty years. Most recently Hills were the distributor, and Rane is possibly the first rationalisation of their…

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Robe Tops the Class at The Academy

Top nightclub The Academy in Canberra, Australia is benefiting from a new Robe moving light installation which was supplied by locally based Elite Sound & Light and is designed to ensure that their popular EDM club nights and visiting live artists can enjoy the very best lighting and visual experiences. Elite’s Darren Russell was asked…

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Stolen Truck, Trussing, Sydney

Madzin Productions had a 3 tonne Toyota Dyna truck stolen from outside their premises in Marrickville on Sunday night, 27th July. It contained equipment, including: 20 x 3m F44 Box Truss 8 x F44 Box Truss Cubes 5 x 1m ALE Tri Truss 1 x 1.5m ALE Tri Truss 2 x 2m ALE Tri Truss…

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Burns Horror, but happy ending for industry guy’s family

This is not a story we enjoyed reading. David Wright was working for Cairellie in Sydney as the production support unit manager when he had a call, several years ago. “My phone rang and it was my neighbor, a call I will never forget. ‘Dave, there has been an accident and you need to come…

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Sennheiser supports Dante™

Las Vegas, NV, June 2014 – At InfoComm 2014, audio specialist Sennheiser [booth C10908] affirmed its support for the Dante™ multi-channel audio networking standard. “By joining this standard, we will be able to optimally cater to our customers in the broadcasting and live sound worlds,” explained Claus Menke, Head of Portfolio Management Pro for Sennheiser’s…

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Jands at Entech Connect 2014

After the success from 2012, Jands are looking forward to showcasing the latest in Audio, Lighting and Staging technology at ENTECH CONNECT this year. The Jands stand and Training Room will consist of the latest in Audio, Lighting and Staging products for the live sound markets; including the newest member of Shure’s digital family; Shure…

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The Eternity Playhouse’s Invisible Grid

When Darlinghurst Theatre Company, The City of Sydney and architects Tonkin Zulaikha Greer set about to renovate and repurpose Darlinghurst’s Burton St Tabernacle as ‘The Eternity Playhouse’, there were always going to be a lot of technical and physical challenges. The building was originally constructed as a Baptist church in 1887, and now had to…

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