Audio Specialist

• Permanent Full-time position
• (South Wharf CBD location) with flexible hybrid work options
• Employer of Choice winner four years in a row

At Melbourne Convention and Exhibition Centre (MCEC), we’re anything but ordinary. We’re the maestros of imagination, consistently pushing the boundaries of event excellence. We revel in turning the expected on its head, creating unforgettable experiences that leave a lasting mark.

About Us:

We welcome events of all sizes, from intimate gatherings to grand galas, conventions to virtual and hybrid meetings, exhibitions to electrifying concerts. Our doors are open for moments that connect us—whether in person, virtually, or a blend of both. Nestled along the picturesque Yarra River, Melbourne is our inspiration, reflected in our architecture, hospitality, location, and stunning views.

About the opportunity

Calling all sound enthusiasts! As our Audio Specialist, you’ll be the maestro behind the scenes, orchestrating flawless audio experiences that set the stage for unforgettable events. Your role is more than just a job; it’s about ensuring every sound wave reaches its full potential. You’ll lead a team of tech wizards, guiding them through the intricate world of audio equipment with finesse. 

Collaborating closely with our sales and planning teams, you’ll transform visions into reality, using your technical expertise to craft mesmerizing audio setups. But that’s not all – you’ll also play a pivotal role in shaping our future, driving annual CAPEX initiatives that keep us on the cutting edge of technology. If you’re ready to turn up the volume on your career and make waves in the world of audio, join us on this sonic adventure!

About You

We’re searching for a dynamic leader to fill the role of Audio Specialist, and this is no ordinary opportunity. We’re seeking a visionary who can cultivate a culture of continuous improvement, accountability, and peak performance, all while providing support and guidance rather than simply issuing commands. Your ability to build trust, communicate authentically, and ignite creativity will be your guiding light. 

As a key influencer within the Technology Services Department, you’ll collaborate with customer experience tribes and operational services to ensure that best practices are followed and knowledge is shared. Your agile mindset will champion a culture of growth, self-leadership, and development. You’ll oversee training to ensure our team is equipped with the skills needed to excel in the technical field. On the technical front, you’ll be the go-to expert, providing advice to customers and planners, hands-on assistance for complex events, and ensuring the delivery of top-notch audio services. 

Financial savvy is also a must, as you’ll manage budgets, optimize revenue streams, and report on ROI targets. In the broader community, you’ll build strong relationships with external partners, promote MCEC as an AV industry employer of choice, and advocate for best practices in the field. If you’re ready to lead with passion, drive, and innovation, and to make a resounding impact in the world of audio, join us on this dynamic journey!

What you’re here to do

• Demonstrate a culture of continuous improvement, accountability, and high performance.
• Provide support and guidance, and help prioritise, rather than ‘command and control’ directives. 
• Provide advice and support to customers and planners in optimising service design for event delivery requirements.
• Provide advice and support to technicians and delivery teams in the delivery of specialist services, including hands-on assistance for peak periods and technically complex events.
• Ensure audio related services are delivered to expected quality and service standards.
• Ensure expenditure on audio services and labour associated is managed within the allocated budget targets.
• Ensure all resource and package management are performed consistently and to an agreed level of quality. 
• Optimise the use of MCEC audio related services to ensure revenue is maximised.
• Produce capital expenditure reports on audio related services with regards to ROI targets

We are also looking for:

• Construction card 
• EWP license
• Relevant trade and/or tertiary qualifications
• DANTE Certification
• Extensive experience using industry standard audio systems, hardware, software.
• Proven capability in design, configuration, and operation of audio systems to maximize the quality for live events.
• Demonstrate live sound / mixing techniques.
• Experience with AV/IT systems
• Demonstrated experience using DAW’s.
• Composure and ability to lead with confidence and calmness when faced with competing high-priority projects and difficult decision making.
• Complex troubleshooting and problem-solving skills
• Interpersonal skills required when working with both technical and non-technical personnel at various levels within the organisation.

Why choose us? 

Picture yourself in a kaleidoscope of growth and development, embraced by a diverse, inclusive, and collaborative community. Unleash your potential with a variety of benefits – think flexible work options, wellness programs, 14 weeks of paid parental leave, free lunch and more. Your journey with us isn’t just a job, it’s a performance where you’re the star.

Join us in celebrating the artistry of events, paying homage to the Traditional Owners of Narrm, the Wurundjeri Woi Wurrung people of the Kulin Nation. At MCEC, we are united in our commitment to diversity and equality, where every individual’s unique story enriches the grand narrative, we create. Step into the limelight and be part of something truly spectacular. Apply now to make your mark behind the scenes!