Audio Visual Commissioning Technician

About MNGD

MNGD is an Australian-owned agile business that specialises in providing innovative and next generation workplace technology solutions. With our expertise grounded in industry-leading hardware and software solutions, we pride ourselves on delivering tomorrows technology, today. 

With our client-centric focus, we deliver video conferencing, unified communications solutions (Teams and Zoom), boardrooms, meeting rooms, teaching and collaborative spaces, video walls, network based audio visual solutions and we guide and manage the process of converting isolated AV systems to full integration with clients IT networks. 

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The Role

We are looking for an engaged and enthusiastic Commissioning Technician to join our Tech & Services team. This role will ensure all contracted jobs are attended within a timely manner, install, maintain, test and repair various equipment or systems in accordance with the company’s requirements.

Responsibilities

Duties and responsibilities include, but not limited to:

• Provide technical input to projects from conception through installation and completion.
• Identify and address technical or logistical impediments to delivering scope of work.
• Identify special requirements for project, including but not limited to: test equipment, specialised tools, rigging support, custom mounting hardware.
• Provide technical expertise on commissioning of systems both in-house and on-site.
• Test integrated systems and perform troubleshooting when needed.
• Coordinate with Technical Delivery Manager and Senior Site Foreman to assist with securing the necessary hardware for installation.
• Provide the Technical Delivery Manager documented test results from system testing and commissioning.
• Required to travel to various job sites.
• Complete all required project data entry accurately and on time as directed by the Technical Delivery Manager including handover and commissioning documentation.
• Participating in communication channels and adhering to company communication standards as outlined by the Technical Delivery Manager
• Performs quality checks; conducts job walks to ensure quality; prepares marked up, as-built drawings.
• Continuous improvement and professional development, through training courses, hands on experience and in house training under direction from the Technical Delivery Manager
• Assist in the Pre-Staging and Pre-Commissioning of equipment, ensuring early faults are identified, systems are up to date with firmware and software, and the required code is deployed, ready for an effective delivery implementation.
• Partaking in Project Handover procedures, including Systems Commissioning, User Acceptance Testing and User Training.
• Liaising and assist in the quotation/ project process, reviewing system designs and providing Technical input where requested and required by the Technical Delivery Manager.
• Fault finding and liaising with colleagues to determine equipment faults
• In concert with the Management Team, monitors all quality and safety issues related to the operations department. Actively promote safety as our priority.
• Acts as the Company liaison for operational interface with customer representative(s).

Skills and Experience

• Strong problem-solving skills.
• Motivated, flexible, and enthusiastic.
• Great customer service skills and rapport skills as you would be required to interact with customers / clients.
• Good understanding of Office 365 general environment in particular MS Teams, Planner, SharePoint and Lists
• Minimum 2 years’ experience in Audio Visual Service, Support or Provision
• Proven troubleshooting skills and experience 
• Ability to read and interpret AV drawings and schematics.
• Someone willing to learn and develop their knowledge and skills in both Audio-Visual technology and Network Architecture
• Technologically minded
• Analytical mindset and willingness to work through an issue from beginning to resolution.

Why MNGD?

• Professional development training can be provided to ensure you’re always upskilling and keeping up within your own profession.
• Great team culture, young, fun, hardworking dynamic team that produces excellent results.
• Employee Assistance Program (EAP) offering 24/7/365 medical and safety support including confidential counselling and mental health services.

If you think this role is right for you and/or want to learn more about this role, apply now! Any enquiries please contact:

Chris Malone

chris@mngd.tech