Audio Visual Concierge
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![proav_solutions proav_solutions](https://www.cxnetwork.com.au/wp-content/uploads/2024/01/proav_solutions.jpg)
Name: not supplied
Phone: (08) 8124 7777
Email: reception.sa@proav.com.au
Location: Dulwich, Adelaide SA
Kindly apply using this link:
https://proavsolutions.bamboohr.com/careers/198
Pro AV Solutions is Australia’s leading workplace technology integration organisation. We are a workplace where our people feel inspired, fulfilled, and safe. We will provide you with a competitive remuneration package, access to an employee assistance program, potential for career growth in a thriving business and just an overall great place to work.
We are looking for an Audio-Visual Concierge to work in-house for one our corporate clients.
In this role, you will be committed to, and accountable for:
- Providing first level on-site technical operational support to meeting rooms and additional nominated spaces.
- Liaising with corporate clients onsite ensuring they experience high quality support with any technical needs.
- Reviewing meeting room schedules and preparing the space according to requirements – clean, test and set up the meeting room spaces.
- Connecting laptops, initiating video conferencing, supporting large events.
- Assisting the users with the operation of AV and video conferencing equipment
- Escalating challenging technical issues to the Pro AV help desk.
- Maintaining a regular regime of system testing, preventative maintenance, client training, asset management, administration, and reporting.
As the ideal candidate, you should have:
- Prior AV experience in a similar role in a corporate or events environment.
- Basic knowledge of audio visual and video conferencing technology.
- Experience in running help desk ticketing systems such as ServiceNow.
- A good knowledge of Microsoft Exchange and a basic understanding of networks.
- Excellent communication and collaboration skills.
- A demonstrated history of reliability, dependability, and trustworthiness.
- Impeccable professional presentation and a discreet demeanour.
- Experience in a customer service or support position.
- A can-do attitude with a flexible approach to their work.
- A genuine interest in helping people and the ability to work in a collaborative team environment.
Applicants must have the right to work in Australia and may be required to undergo a criminal history check.
We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.
An immediate start awaits the successful applicant.
Company profile
![Company Logo for Pro AV Solutions](https://cpp-prod-seek-company-image-uploads.s3.ap-southeast-2.amazonaws.com/814723/logo/7d1204d0-bcca-11ea-86d1-e52bae5cc086.png)
Pro AV Solutions
Pro AV Solutions is Australia’s leading Professional Audiovisual, Collaboration and Unified Communications Solutions Specialists. Housing some of the best minds in the digital systems integration industry, we design and deliver award-winning technology solutions for many businesses and organisations Australia wide.
With more than 25 years of solid industry experience, with over 200 staff, and offices in 5 states, our team of sales professionals, designers, engineers, and technology system experts provide an unparalleled set of unified skills, that when matched with the worlds most advanced technology, deliver some of the largest and most prestigious award-winning audiovisual projects in Australia and internationally.
Pro AV Solutions delivers exceptional experiences at every point in our client relationship, from project inception through to design, delivery, ongoing service and support. We deliver projects on time and on budget, and are always aiming to exceed our customer’s expectations through our dedication to excellence, we call this Experience Excellence.
Source: This is an extract from the company’s own website.