Venue Booking Coordinator

Our Company 

In 2023, HOTA joined Experience Gold Coast, which combines HOTA, Study Gold Coast, Destination Gold Coast, Placemakers* and Major Events Gold Coast in an exciting new chapter. 

Experience Gold Coast assumes a significant responsibility in growing the visitor economy of the city, with a clear objective of positioning the Gold Coast as the lifestyle capital of Australia. As a newly formed entity, Experience Gold Coast is focused on supercharging tourism, events, arts & culture, and education outcomes for the City of Gold Coast.   

HOTA is seeking a Venue Booking Coordinator to join the Programming and Presenter Services Team.

The Venue Booking Coordinator serves as the primary point of contact for clients inquiring about performance-related venue bookings. This role is responsible for converting inquiries into confirmed bookings and coordinating them across various business functions to ensure seamless administrative execution, from initial inquiry to contract reconciliation.

Position Overview

Under the guidance of the Venue Booking Manager, your duties will include, but not limited to:

• Coordinating and/or supporting the venue hire administrative requirements to clients across various activities ranging from live performance presentations, functions and events to outdoor precinct presentations. 
• Providing comprehensive administrative support including:

     o dealing with phone enquiries
     o managing general and email correspondence
     o providing venue cost estimates
     o coordinating hirer contracts and agreements
     o arranging and attending client meetings 
     o reconciling hirer charges
     o records maintenance

• Following best practice and constantly looking to improve systems and procedures.
• Working collaboratively across HOTA to ensure good communication flow and effective delivery of events (this requires attendance at weekly operations meetings). 
• Working with various systems including venue and/or event packages (e.g., Artifax).
• Providing reports to the Director of Programming and Presenter Services, Venue Booking Manager and Senior Venue Booking Coordinator as required. 
• Support the Venue Booking team to procure commercial hires for the venue.
• Booking Coordinator & other departments as required. 
• Other duties as directed commensurate with the level of this position.
• $70,000 – $75,000 per year

Join us in creating unforgettable experiences at HOTA!

Here’s what makes working with us special:

• Be Part of the Action: Work at the heart of the Gold Coast’s thriving arts and culture scene, where creativity and community come together.
• Exclusive Discounts: Enjoy discounts at all Food and Beverage outlets across the HOTA precinct, plus discounted tickets to cinema screenings, events, and activities.
• Empowerment Time: Take four paid days per year dedicated to personal growth and wellbeing.
• Paid Parental Leave: We support our team members with paid leave during this important life stage.
• Wellbeing Support: Access Sonder, our comprehensive team member care and wellbeing service.
• Professional Development: Unlock learning opportunities through our Learning Lab, offering up to 1,000 courses to help you grow and thrive.

How to apply: 

If you’re passionate about making a difference and want to be part of an organisation that prioritises people, we’d love to hear from you!

To apply for this position, please submit a brief cover letter along with your resume.

HOTA, Home of the Arts, values diversity and inclusion. We are dedicated to providing equitable employment opportunities and welcome applications from individuals of all cultures, genders, ages, Australia’s First Nations Peoples, LGBTIQ+ communities, and people with disabilities.